EXPERT INSIGHTS

Liz Larsen on Change Management

The Windy City shut down a main train line for renovations to much uproar. What can this–and other sizable civic projects–teach your business about managing long-term, mission critical improvements?

Liz Larsen on Project Management

Throughout the recession, “do more with less” projects proliferated–and failed. Systems dynamics, a modeling technique out of MIT, exposes the underlying flaws in that approach; here’s how to use it to salvage your current project, or guarantee that your next one’s a success.

Liz Larsen on Outsourcing

The recent Apple maps debacle reminds us that mission-critical decisions–when made out of haste or hubris–can be enough to put brand reputation and loyalty at stake.